Jan 11

11/10/2002 Archived Entry: “Mailbag: ‘X’ Speaks About CompUSA”

By Rob Levandowski Consumer Advocacy, From The Archives No Comments »

This blog entry was originally published on November 10, 2002.

Some people have written to me suggesting that my experience with CompUSA was due to me being unreasonable. I recently received an email that suggests differently… from someone who works at CompUSA.

Read on to find out what “X” thought about my article… Continue reading »

Jan 11

11/09/2002 Archived Entry: “You can turbo compliments, too.”

By Rob Levandowski Consumer Advocacy, From The Archives, Technology Horror Stories No Comments »

This blog entry was originally published on November 9, 2002.

While The Art of Turboing is all about how to complain with extreme prejudice, sometimes the same technique is useful when you have compliments or constructive criticism. Sometimes, it’s even profitable.

Read on to find out what happened when I shared some thoughts with the CEO of BJ’s Wholesale Club. Continue reading »

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